We help councils understand what residents think, need, and experience, with research that informs policy, planning, and service delivery.
Track Community Sentiment
Keep your finger on the pulse of how residents feel about council direction, services, and local issues with continuous resident opinion and satisfaction insights.
Resident opinion and satisfaction surveys
Identify what’s driving approval or frustration
Track changes across communities and cohorts
Test Ideas Before You Act
Build policies and strategies around what people actually want, not just assumptions.
Quick-turnaround pulse surveys
Concept testing and consultation support
Understand trade-offs and preferences
Reach the Voices You Don’t Hear
Go beyond the usual submitters and survey-takers to hear from those often left out.
Inclusive recruitment and engagement design
Culturally safe and accessible research
Insight from communities with lower civic participation
Common questions about resident research
What is resident research used for?
How do you make sure residents from all backgrounds are heard?
What kinds of questions should we ask residents?
How often should we run resident surveys?
Can you help with survey design and reporting?
Have more questions?
Get in touch and let us know how we can help you
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