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Customer Experience
See your services the way your customers do.
Resident Research
Understand the people behind the postcode.
Community Engagement
Bring people in, not just along.
Behavioural Insight
Understand what drives behaviour and choice.
Brand and Trust Tracking
Measure what matters to your reputation.
Impact and Evaluation
Know what’s working, what’s changing, and what’s next.
Our Story
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Our Services
Non-profit organisations.
Insight that powers purpose.
Community Insight
Donor & Supporter Research
Impact & Outcome Evaluation
Service Accessibility
Brand & Trust Perception
Staff & Volunteer Voice
Behaviour Change
Policy & Advocacy Research
+ more
Understand what drives trust, action, and engagement,
across communities, donors, staff, and stakeholders.
Community Insight
Understand the people you serve, what they need, value, and experience.
Hear directly from priority or seldom-heard groups
Map lived experiences to service design and strategy
Identify barriers to access, trust, and participation
Donor & Supporter Research
See your organisation through the eyes of those who give.
Explore motivations, values, and expectations
Test messaging, campaign concepts, and fundraising experiences
Strengthen loyalty through insight-driven engagement
Impact & Outcome Evaluation
Know whether your work is doing what you set out to do.
Co-design evaluation frameworks with funders and communities
Measure change across social, environmental, or health outcomes
Tell stronger stories of impact, grounded in evidence
Staff & Volunteer Voice
Create a clearer picture of what it’s like to work or volunteer in your organisation.
Explore culture, purpose alignment, and retention drivers
Identify issues of workload, inclusion, or communication
Use feedback to shape strategy, not just morale boosts
Brand & Trust Tracking
Understand how your organisation is seen, and what builds lasting support.
Measure trust across donors, partners, and the public
Explore gaps between brand promise and lived experience
Track shifts in reputation over time or through change
Policy & Advocacy Research
Strengthen your influence with credible, people-centred evidence.
Understand public attitudes and values on key issues
Test the resonance of messaging and framing
Build an evidence base that supports campaigns and change
Built for non-profits,
backed by purpose.
We help you understand what builds trust, drives action, or holds communities back.
Grounded in evidence, not assumptions.
Talk to us about making your impact go further ->
